Legal
Privacy Policy
Effective date: May 28, 2026
This Privacy Policy explains how Short Bytes processes personal data when you use our platform. It is designed to meet the requirements of the EU General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Who we are (data controller)
The data controller responsible for your personal data is Short Bytes (“we,” “us,” or “our”), operator of shortbytes.app.
For any question about this policy or your personal data, contact us at contact@shortbytes.app.
We have not appointed a Data Protection Officer (DPO). For privacy matters, please use the contact details above.
2. Scope and GDPR
This policy applies to visitors and registered users of the Short Bytes website, editor, and related services (collectively, the “Service”).
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal data in accordance with the General Data Protection Regulation (GDPR) and equivalent local laws.
This policy should be read together with our Terms of Service.
3. Personal data we collect
“Personal data” means any information relating to an identified or identifiable natural person. We may collect the following categories:
Data you provide
- Identity and contact data — name, email address, profile image (for example when signing in with Google).
- Account and project data — project names, editor settings, and content you upload or create (videos, audio, captions, metadata).
- Billing data — subscription status, invoices, and limited payment metadata from our payment provider (we do not store full payment card numbers).
- Support communications — messages you send to us.
- Social publishing data — titles, descriptions, visibility settings, and auto-post preferences you configure.
Data collected automatically
- Usage and technical data — features used, processing job status, error logs, and session activity necessary to operate the Service.
- Device data — IP address, browser type, operating system, and approximate location derived from IP.
- Cookies and similar identifiers — see Section 7.
Data from connected social accounts (optional)
Only if you choose to connect YouTube, TikTok, Instagram, or other supported platforms:
- Platform account identifiers (for example channel ID, open_id).
- Display name and profile image.
- OAuth access and refresh tokens.
- Platform-specific metadata required for publishing.
Providing account and billing data is necessary to create an account and use paid features under our contract with you. Social connection data is optional; without it, you can still edit and export videos, but not publish directly to those platforms through our Service.
4. Legal bases for processing (GDPR Article 6)
We process personal data only where we have a valid legal basis:
- Performance of a contract (Art. 6(1)(b)) — to provide the Service, process your videos, manage your account, and handle subscriptions and credits.
- Consent (Art. 6(1)(a)) — when you connect social accounts, enable optional auto-posting, or accept non-essential cookies where required. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
- Legitimate interests (Art. 6(1)(f)) — to secure the Service, prevent fraud and abuse, improve features, and defend legal claims, where our interests are not overridden by your rights.
- Legal obligation (Art. 6(1)(c)) — to comply with tax, accounting, and other applicable laws.
5. How we use personal data
We use personal data to:
- Provide, operate, and maintain the Service.
- Authenticate you and protect your account.
- Process payments and manage subscriptions and credits.
- Publish to connected social accounts only when you initiate a publish or enable auto-post.
- Send transactional communications (for example processing status or security notices).
- Monitor performance, diagnose errors, and ensure security.
- Improve and develop the Service.
- Comply with law and enforce our Terms of Service.
We do not sell your personal data. We do not use social login data to build unrelated advertising profiles.
8. Processors and sharing
We use trusted service providers (“processors”) who process personal data on our instructions and under data processing agreements where required by GDPR. Categories include:
- Cloud infrastructure and object storage.
- Payment processing (Stripe).
- Authentication providers (for example Google).
- AI and media processing providers where used for Service features.
- Email and customer support tools.
We may also share data:
- With social platforms you choose when you publish content.
- With authorities when required by law or to protect rights and safety.
- In connection with a merger or acquisition, subject to continued protection of your data.
We do not share OAuth tokens with other users or unrelated third parties.
9. International transfers
Your data may be processed in the EEA and in other countries (for example the United States) where our processors operate. When personal data is transferred outside the EEA to countries without an adequacy decision, we rely on appropriate safeguards such as the EU Standard Contractual Clauses (SCCs) and supplementary measures where necessary.
You may request more information about transfers and safeguards by contacting contact@shortbytes.app.
10. Data retention
We retain personal data only as long as necessary for the purposes described in this policy:
- Account and project data — while your account is active; deleted or anonymized within a reasonable period after account deletion, except where retention is required by law.
- Media files — until you delete projects/processed outputs or your account, subject to backup cycles.
- Social OAuth tokens — until you disconnect or delete your account.
- Billing records — as required for tax and accounting (typically up to 10 years where mandated).
- Security logs — for a limited period (generally up to 90 days unless needed for incident investigation).
11. Security
We implement appropriate technical and organizational measures, including HTTPS encryption, access controls, and secure credential storage. No system is completely secure; please use a strong password and protect your account credentials.
12. Your rights under GDPR
If GDPR applies to you, you have the following rights in relation to your personal data:
- Right of access (Art. 15) — obtain a copy of personal data we hold about you.
- Right to rectification (Art. 16) — correct inaccurate or incomplete data.
- Right to erasure (Art. 17) — request deletion where applicable (“right to be forgotten”).
- Right to restriction of processing (Art. 18) — limit how we use your data in certain cases.
- Right to data portability (Art. 20) — receive data you provided in a structured, commonly used, machine-readable format where processing is based on contract or consent.
- Right to object (Art. 21) — object to processing based on legitimate interests, including profiling related to direct marketing (we do not use your data for direct marketing profiling).
- Right to withdraw consent (Art. 7(3)) — at any time where processing is based on consent, without affecting prior lawful processing.
How to exercise your rights
Email contact@shortbytes.app or support@shortbytes.app with your request. We will respond within one month, as required by GDPR, and may extend by two further months for complex requests (we will inform you). We may ask you to verify your identity.
To delete your account and associated data, contact us at the addresses above. Some data may be retained where required by law.
Right to lodge a complaint
You have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence, place of work, or place of the alleged infringement.
Example (Romania): ANSPDCP (Romania) — www.dataprotection.ro · For other EU/EEA countries, contact your national data protection authority.
13. Automated decision-making
We do not use automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you within the meaning of GDPR Article 22.
14. Children
The Service is not directed at children. We do not knowingly collect personal data from children under 16 in the EEA (or under 13 where permitted by applicable local law) without parental consent. If you believe we have collected a child's data, contact us and we will delete it promptly.
15. Changes to this policy
We may update this Privacy Policy to reflect legal, technical, or business changes. Material updates will be posted on this page with a revised effective date. Where required by GDPR, we will notify you of significant changes (for example by email or in-app notice).
Last updated: May 28, 2026.
16. Contact
- Data controller: Short Bytes
- Privacy requests: contact@shortbytes.app
- Account & support: support@shortbytes.app
- General inquiries: contact@shortbytes.app
6. Social account connections
Social publishing is optional and based on your consent and explicit actions.
For TikTok: we use
user.info.basicto show your connected account in our UI andvideo.publishto publish videos you request. Videos are transferred via HTTPS from our verified storage URLs.